Preparing the field, kitchens, concourses, systems and entrances.
THE PEOPLE BEHIND THE LIGHTS
For everyone who makes the ballpark feel alive.
Long before the gates open—and long after the last fan heads home—an extraordinary team is already at work. This page is for all of them.
Meet the whole ballparkOriginal editorial artwork featuring fictional representatives; it does not depict actual Angels employees.
ONE BALLPARK · COUNTLESS HANDS
The game has a starting lineup.
The ballpark has hundreds.
A night at the stadium feels effortless because an enormous workforce makes it look that way. Every clean seat, working light, warm meal, safe walkway, sharp replay and carefully prepared inch of grass carries somebody’s fingerprints.
Serving, guiding, protecting, informing and entertaining a city of fans.
Cleaning, repairing, restocking and resetting the building for tomorrow.
THE BALLPARK TEAM
Every department matters.
Titles and reporting structures vary by venue and employer. These are the major job families whose combined work creates game day.
01
THE DIAMOND
Field & Game Operations
They make the stage worthy of the game.
- Head groundskeeper & turf crewCare for the grass, infield dirt, mound, warning track and weather protection.
- Field preparation & drag crewReset the playing surface before and throughout the game.
- Official scorerRecords the official decisions that become the game’s permanent statistical record.
- Bat boys & ball girlsKeep bats, baseballs and on-field equipment moving safely and quickly.
- Replay officials & technical supportMaintain the systems connecting the ballpark with review operations.
- Clubhouse, equipment & laundry attendantsPrepare uniforms, supplies and spaces that teams rely on.
- Game operations coordinatorsKeep the many on-field pieces aligned with the minute-by-minute plan.
02
THE WELCOME
Fan Experience & Access
They turn a ticket into a day people remember.
- Ticket agents & box office staffSell tickets, solve account problems and help fans at will call.
- Ticket takers & gate teamsScan tickets, operate entrances and welcome the crowd.
- Ushers & section hostsGuide fans, keep aisles clear and help every section run smoothly.
- Guest services representativesAnswer questions, manage lost-and-found and resolve fan concerns.
- Accessibility services teamsHelp guests with disabilities navigate and enjoy the ballpark.
- Parking, traffic & shuttle attendantsManage the first and last part of the game-day journey.
- Premium seating & hospitality hostsCare for guests in clubs, suites and special seating areas.
03
THE FLAVOR
Food, Beverage & Retail
They feed the crowd and keep every stand moving.
- Concession cooks, servers & bartendersPrepare and serve food and drinks at game-day speed.
- Vendors & hawkersCarry classic ballpark favorites directly through the seating bowl.
- Suite attendants & caterersDeliver full hospitality service to suites and private events.
- Dishwashers, porters & food runnersKeep kitchens clean, supplied and ready for the next rush.
- Retail staff & cashiersHelp fans take home jerseys, caps and memories.
- Warehouse, inventory & logistics crewsReceive, store and restock thousands of products behind the scenes.
04
THE WATCH
Safety, Security & Medical
They protect the moments we are free to enjoy.
- Stadium security guardsPatrol entrances, concourses, seating areas and restricted spaces.
- Bag screeners & metal-detector staffComplete careful entry checks while keeping gates moving.
- Event police & traffic officersSupport crowd safety and movement inside and outside the venue.
- First aid, EMTs & paramedicsRespond to medical needs from minor injuries to emergencies.
- Fire and life-safety teamsMonitor emergency systems, exits and response readiness.
- Emergency management & crowd-control staffPlan for the situations fans should never have to notice.
05
THE SHOW
Entertainment, Production & Media
They give the ballpark its voice, rhythm and memory.
- Public-address announcerDelivers lineups, introductions and essential stadium messages.
- Organist & DJShape the sound, energy and traditions of the park.
- Control-room directors & video-board operatorsCoordinate live cameras, graphics, replays and sponsor content.
- Camera, replay, audio & lighting crewsCapture the action and make every presentation land.
- Scoreboard & statistics operatorsKeep fans informed pitch by pitch.
- Mascot performers & handlersCreate joyful moments while navigating the crowd safely.
- Stage managers & promotion teamsRun ceremonies, contests and between-inning features.
- Photographers, broadcasters & press-box staffDocument and share the story beyond the stadium walls.
06
THE BUILDING
Facilities & Maintenance
They keep an enormous building clean, powered and ready.
- Janitorial & housekeeping crewsClean spills, empty bins and reset the entire venue after the crowd leaves.
- Waste, recycling & sustainability teamsMove and sort the mountain of material a game produces.
- Stadium engineers & electriciansKeep lighting, power and essential building systems reliable.
- PlumbersMaintain the stadium’s heavily used restrooms and water systems.
- HVAC techniciansManage ventilation and comfort across offices, clubs and workspaces.
- Elevator & escalator techniciansKeep vertical transportation operating safely.
- Carpenters, painters & general maintenance crewsRepair the constant wear of a working ballpark.
- Exterior grounds & pest-control teamsCare for the wider property beyond the field itself.
07
THE CONNECTION
Operations & Administration
They connect every department before the crowd arrives.
- Stadium & event managersBuild the operating plan and coordinate the people carrying it out.
- Credentials & access-control teamsManage secure entry for staff, media, vendors and partners.
- Loading-dock & freight crewsMove deliveries, equipment and event materials through the building.
- IT, network & point-of-sale supportKeep connectivity, scanners, registers and internal systems online.
- Procurement, finance & payroll teamsPurchase what the venue needs and support the people doing the work.
- Human resources & scheduling staffRecruit, train and organize a large event-day workforce.
- Legal, risk & insurance teamsHelp the operation meet its obligations and prepare responsibly.
- Sponsorship, client service & community relationsCare for partners and connect the ballpark with its community.
FROM THE FANS
We see the game.
We appreciate the work.
To the full-time, part-time, seasonal, contracted, union, temporary, overnight and early-shift workers: thank you for every detail you carry. If your job is not named on this page, this thank-you is still for you.
With gratitude,The Big A Companion community